Terms & Conditions
Introduction
These Terms and Conditions ("Terms") govern your access to and use of the website at venkateswarabookscorner.com (the "Site") and any purchases made through it, operated by Venkateswara Books Corner ("we", "us", or "our"), based in Bhimavaram, Andhra Pradesh.
By browsing the Site, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site.
Eligibility & Account Registration
You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher) to use the Site and make purchases. By placing an order you represent and warrant that you meet this requirement.
When you create an account, you agree to:
- Provide accurate, current, and complete information.
- Keep your password confidential and not share it with third parties.
- Notify us immediately of any unauthorised use of your account.
- Accept responsibility for all activity that occurs under your account credentials.
We reserve the right to suspend or terminate accounts that violate these Terms, or where we suspect fraudulent activity, without prior notice.
Products, Pricing & Availability
All product descriptions, images, and specifications are provided for general information purposes. We do not warrant that descriptions are error-free or complete. Actual product colours may vary slightly from those shown on screen due to monitor calibration.
Prices are displayed in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. The price applicable to your order is the price shown at the time you complete checkout.
We reserve the right to limit quantities, discontinue products, or restrict sales to any person, geographic region, or jurisdiction at our sole discretion. Product availability is subject to change without notice.
Orders & Payment
By placing an order you make an offer to purchase the selected products at the stated price. An order confirmation email is sent when we receive your order, but this does not constitute our acceptance of it.
We reserve the right to refuse or cancel any order, including after confirmation, in cases such as:
- Product unavailability or pricing errors.
- Inability to verify payment or billing details.
- Suspected fraudulent or unauthorised activity.
Payment is due in full at the time of order. We accept the payment methods displayed at checkout. All payment-card information is processed by our third-party payment provider and is subject to their terms and security standards (PCI-DSS compliant). We do not store full card numbers on our servers.
Shipping & Delivery
We aim to dispatch orders within 1–2 business days of payment confirmation. Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by carriers or events beyond our reasonable control.
Risk of loss and title for products pass to you upon delivery to the shipping address you provided. If a delivery attempt fails due to an incorrect address or failure to collect, re-delivery charges may apply.
Returns, Exchanges & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with an item, you may return it within 7 days of delivery, provided it is:
- In its original, unused condition with all tags and packaging intact.
- Accompanied by proof of purchase (order number or receipt).
- Not a final-sale, personalised, or hygiene-sensitive item (as marked at the time of purchase).
To initiate a return, contact us at vbchosting@gmail.com with your order number and reason for return. We will provide return instructions. Return shipping costs are at the customer's expense unless the item was defective or we made an error.
Refunds are processed to your original payment method within 5–7 business days of receiving and inspecting the returned item. We reserve the right to deduct original shipping costs from the refund amount.
Intellectual Property
All content on the Site — including text, graphics, logos, product images, audio clips, and software — is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
You are granted a limited, non-exclusive, non-transferable licence to access the Site and its content for personal, non-commercial use only.
Prohibited Use
You agree not to use the Site to:
- Violate any applicable law or regulation.
- Engage in fraudulent, deceptive, or misleading conduct.
- Transmit spam, unsolicited communications, or malware.
- Scrape, crawl, or systematically extract data from the Site without permission.
- Attempt to gain unauthorised access to any part of the Site or its infrastructure.
- Interfere with or disrupt the Site's performance or security.
- Resell products purchased on the Site without our prior written approval.
Disclaimers & Limitation of Liability
The Site and its content are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of these Terms or your use of the Site shall not exceed the amount you paid for the specific order giving rise to the claim.
Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.
Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict-of-law provisions.
Any dispute arising from or relating to these Terms or your use of the Site shall first be attempted to be resolved amicably by contacting us in writing. If a resolution cannot be reached within 30 days, the dispute shall be submitted to the exclusive jurisdiction of the courts of Bhimavaram, Andhra Pradesh.
General Provisions
Severability. If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Entire agreement. These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and us regarding the subject matter herein.
Assignment. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights without restriction.
Changes to These Terms
We reserve the right to modify these Terms at any time. Revised Terms will be posted to this page with an updated "Last updated" date. For material changes, we will provide reasonable advance notice via email or a site banner.
Your continued use of the Site after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, please stop using the Site.
Contact Us
Questions about these Terms? We're happy to help. Reach out to our team:
Venkateswara Books Corner — Legal / Customer Support
Email: vbchosting@gmail.com
Address: Bhimavaram, Andhra Pradesh
Phone: +91 80191 90407
We will respond to all enquiries within 5 business days.