Privacy Policy

Introduction

At Venkateswara Books Corner ("VBC", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venkateswarabookscorner.com and make purchases from our online store.

Information We Collect

Personal Information

We collect the following personal information when you create an account or place an order:

• Full name
• Email address
• Phone number
• Delivery address
• Billing address

Payment Information

Payment transactions are processed securely through Razorpay. We do not store your complete credit/debit card details or CVV on our servers. Razorpay maintains PCI-DSS compliance for secure payment processing.

Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Cookies and similar tracking technologies
• Usage data (pages visited, time spent on site)

How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about orders, shipments, and delivery
• Providing customer support and responding to inquiries
• Sending promotional emails and newsletters (with your consent)
• Improving our website and services
• Preventing fraud and maintaining security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Shipping partners, payment processors (Razorpay), and email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits
• Limited access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in
• Analyze website traffic and usage patterns
• Provide personalized content

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a structured format

To exercise these rights, please contact us at vbcgiftcraftbooks@gmail.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: vbcgiftcraftbooks@gmail.com
• Address: Venkateswara Books Corner, Bhimavaram, Andhra Pradesh, India